Do you need help?

After logging into the app, you will first need to complete the authentication process. Based on the information you provide, we will customize a suitable credit limit for you. Your credit limit will also be adjusted over time based on your credit history. Maintaining a good repayment record will help increase your credit limit, while failure to repay on time may affect your credit evaluation and future borrowing capacity.

If you are facing financial difficulties, you may contact us to inquire if we can assist with extending your repayment term. An extension fee will apply, which is calculated based on the service cost ratio. To improve your credit score, we recommend making repayments on time.

Late repayment will negatively impact your credit evaluation and may incur additional late fees. To maintain a good credit record, please ensure timely repayment.

In most cases, the loan will be disbursed within 30 minutes. If there is any delay with your order, please do not worry and contact us. We will resolve the issue as soon as possible. If there is an issue with your account information, please correct it within 24 hours to avoid cancellation of your loan application.

You can complete the repayment directly within the app by following the provided instructions. Please use the specified payment code and avoid using third-party codes. If you have any questions or need assistance, please contact our customer service team, and we will be happy to assist you.

Currently, the platform only supports online transactions via electronic wallets.

Generally, the system will update your repayment status within 30 minutes. If you do not see the update within this time frame, please contact our customer service to verify that your repayment has been correctly processed.